Vivienne Nelson (formerly known in
the industry as Vivienne Millington before she married in 2007) has
over 20 years experience in the referencing market place and is fully ARLA
and CII certified.
Unlike all other tenant referencing companies, which
are run by insurers, Vivienne's consumer credit reference agency background,
together with her vast knowledge of the data sets, ensures the referencing
service reference-my-tenant.com provides
to its customers, is one of the most detailed, reliable and comprehensive
available.
When assessing the risk to recommend a tenancy, ALL available consumer data is used and taken into consideration.
In Vivienne's previous role as Head of Strategic
Development at Sequence UK Ltd, she created Sequence's own in-house referencing
solution, which was launched to over 100 of their branches in February 2007.
Prior to this Vivienne transformed Letsure's business, taking it from an archaic paper
and fax-back referencing service into the UK's leading (at
that time) online platform.
This cutting edge transformation enabled Letsure to grow from strength to
strength, in both reputation and income
generation.
Head-hunted by Experian in the early '90s, Vivienne created and developed
an in-house training programme and greatly enhanced her own knowledge of the
consumer credit business simultaneously.
Working with credit professionals around the UK, in addition to her own team of trainers, Vivienne's department was responsible
for educating credit personnel in all areas of consumer
credit, from legislation to debt recovery and data protection to understanding the breadth and depth
of the consumer bureau.
Vivienne's knowledge and understanding of the use of credit data in
the lettings market is second-to-none. Reference-my-tenant.com is
run by true credit
experts, whose reports are accepted by all the leading insurers
for both legal expense insurance and rent protection products.
Vivienne is well known for revolutionising tenant referencing platforms,
and will ensure a speedy return of your reports. Vivienne
recognises this is key to the success of your business, and will always
provide you with a customer experience which exceeds expectations.
Vivienne's passion and desire to excel in this market place ensures she leaves no stone unturned and Vivienne always
delivers on a promise. Customer testimonials are available upon request.